Refund and Cancellation Policy
Daily Prelims Micro-Test (1way.in) · Effective 26 September 2026
In short: failed and duplicate payments are always refunded. You can ask for a full refund within 7 days of buying Pro if you have taken no more than 3 past tests since buying.
1. What you buy
Pro is a digital pass (30 or 365 days) that unlocks features on 1way.in immediately after payment. Nothing is shipped. Pro does not renew automatically, so there is nothing to cancel.
2. When you get a refund
- Failed, duplicate or double-charged payments: always refunded in full.
- Paid but Pro did not switch on: write to us with your Razorpay payment ID. We will switch Pro on or refund you in full, as you prefer.
- Changed your mind: full refund if you ask within 7 days of payment and have taken no more than 3 past tests since buying.
- If we stop the service or suspend your account without cause: refund of the unused part of your pass.
Other requests after 7 days are not normally refundable.
3. How to ask
Email [email protected] from the Google account you use on 1way.in, with your Razorpay payment ID (it is in the Razorpay receipt email). We reply within 2 working days.
4. How long it takes
Approved refunds go back to the original payment method through Razorpay within 5–7 working days. Your bank or UPI app may take a little longer to show it. When a refund is made, the Pro pass it paid for ends.